Data Deletion

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1) Log in to ViralEngine.
2) Go to Settings -> Account.
3) Select "Delete all data" (Delete all stored content). This deletes your posts, media, analytics, notifications, and connected-platform data we store, including Facebook, Instagram, YouTube, and TikTok-derived data where applicable. Your account shell is anonymized and disabled as part of this process.

Important: Posts or videos already published to Facebook, Instagram, YouTube, or TikTok stay on those platforms. If you want them removed, delete them in the respective platform consoles.

If you removed the app on Facebook/Instagram
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Meta sends us a signed deletion callback. When we receive it, we revoke your FB/IG tokens, remove your connected pages/business accounts, and delete Meta-derived data linked to your account in our systems.

If you disconnected TikTok or want TikTok data removed
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When you disconnect TikTok, we revoke or invalidate stored TikTok authorization material and stop collecting TikTok data on your behalf. If you also want previously stored TikTok-derived data deleted, use the in-app deletion flow above or email privacy@viralengineapp.com and request TikTok data deletion for your ViralEngine account.

If you cannot access your account
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Email privacy@viralengineapp.com with:
- The email you used for ViralEngine (if known)
- Links or IDs for any connected Facebook Pages or Instagram business accounts
- Your YouTube channel handle/ID (if applicable)
- Your TikTok username, account link, or any known TikTok account identifier (if applicable)
We may request verification before processing.

Retention notes
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- Billing records may be retained as required by law (up to 7 years).
- Anonymized analytics may be retained without personal identifiers.